Terms of Service

Welcome to Puzzleva. By accessing or using our website, you agree to the following terms and conditions.


General Information

Puzzleva reserves the right to update, modify, or replace any part of these Terms of Service at any time without prior notice.

By using this website, you confirm that you are at least the age of majority in your province or territory of residence.


Products & Orders

We strive to display our products and descriptions as accurately as possible. However, slight variations in color, packaging, or appearance may occur.

All orders are subject to availability and acceptance. We reserve the right to cancel or limit orders at our discretion.


Pricing & Payments

All prices are listed in Canadian Dollars (CAD) unless otherwise stated.

Puzzleva reserves the right to modify pricing, products, or promotions at any time without notice.


Returns & Product Issues

Please refer to our Return Policy page for detailed information regarding returns, exchanges, damaged items, and missing puzzle pieces.

Due to the nature of puzzle products, opened puzzles or products with opened packaging may not be eligible for return or exchange.

If you experience any issues with your order, please contact us at:

support@puzzleva.ca


Shipping

Shipping times are estimates only and may vary depending on destination, carrier delays, weather conditions, or other circumstances beyond our control.

For larger orders, shipments may be split into multiple packages when necessary.


Intellectual Property

All content on this website, including images, logos, designs, text, and graphics, is the property of Puzzleva and may not be copied, reproduced, or used without permission.


Limitation of Liability

Puzzleva shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.


Contact Information

If you have any questions regarding these Terms of Service, please contact us at:

support@puzzleva.ca